While excavating the damaged section, the contractor found more damage to the cable than initially expected. Part of the cable now needs to be replaced, which requires additional materials to be brought to the site. As a result, the preparatory work will take longer.
There is still no estimated time of recovery yet. We realise this outage is taking a long time and we apologise for the impact on your business.
All our servers are running normally and no data is at risk. We will post an update as soon as the connection is restored, and otherwise by [tijd] at the latest.